The Sage Therapist is committed to keeping your personal information safe. Your privacy is very important, and your data is handled responsibly and in line with current data protection laws.
Within this policy, “I”, “we”, “us” and “our” refer to The Sage Therapist.
This privacy policy explains how your personal information is collected, used, stored and protected when you use this website or access counselling services.
The Sage Therapist is registered with the Information Commissioner’s Office (ICO) and complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
The Sage Therapist is the data controller responsible for your personal data.
We may collect personal information from you when you:
This may include:
As part of providing counselling services, we may process sensitive personal data (known as “special category data”), including information about your mental and emotional health.
This information is processed with your explicit consent and is handled with a high level of confidentiality and care.
We process your personal data under the following legal bases:
Your information is used to:
As a registered member of the BACP, I adhere to their ethical framework, including maintaining client confidentiality.
Confidentiality will only be broken in the following circumstances:
Where possible, this would be discussed with you first.
Your data is stored securely using appropriate safeguards.
Session notes are anonymised and stored separately from identifying information.
As part of professional requirements, anonymised information may be discussed in supervision.
Your data will be retained as follows:
This is in line with professional, ethical and insurance requirements.
Under UK GDPR, you have the right to:
If you have any concerns about how your data is handled, you are encouraged to contact me in the first instance so I can try to resolve this.
To make a request, please contact:
📧 thesagetherapist@protonmail.com
If you have concerns about how your data is handled, you can contact the ICO:
https://www.ico.org.uk
Payments for counselling sessions are arranged directly between therapist and client.
Payment details may be processed through secure banking systems and are used solely for payment and record-keeping purposes.
A cookie is a small file stored on your device when you visit a website. Where applicable, you will be asked to consent to non-essential cookies. These may be used for basic analytics to help improve the website. You can manage or disable cookies through your browser settings.
Your data may be processed using trusted third-party services, including GoDaddy (website hosting), WriteUpp (client management), and ProtonMail (email communication). Some providers may store data outside the UK; where this occurs, appropriate safeguards are in place, such as UK-approved international data transfer agreements.
This website may include links to external websites. While care is taken to ensure these are appropriate, The Sage Therapist is not responsible for the content or privacy practices of external sites.
If you have concerns about how your data is handled, you can contact the Information Commissioner’s Office (ICO) at www.ico.org.uk.
You can contact The Sage Therapist via the website contact form, by telephone on 07940 705 292, or by email at thesagetherapist@protonmail.com.
This privacy policy may be updated periodically to reflect changes in legal requirements or practice. You are encouraged to review it occasionally.
Last updated: April 2026